Terms of service

# TERMS OF SERVICE

## OVERVIEW

This website is operated by **Kirsty’s Melts & More**. Throughout the site, the terms “we”, “us” and “our” refer to Kirsty’s Melts & More.

We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., who provide us with the online e-commerce platform that allows us to sell our products and services to you.

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## SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

* You are at least 18 years old; or
* You are using this site with permission from a parent or legal guardian.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses or malicious code.

A breach of any of these Terms will result in immediate termination of your access to our Services.

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## SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.

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## SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon without consulting more accurate or complete sources.

We reserve the right to modify the contents of this site at any time without obligation to update information.

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## SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

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## SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

We make every effort to display product colours and images accurately, but we cannot guarantee your device will display colours correctly.

We reserve the right to:

* Limit sales by person, region or jurisdiction
* Limit quantities of products
* Discontinue products at any time

All product descriptions and prices are subject to change without notice.

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## SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household or order.

You agree to provide current, complete and accurate purchase and account information for all purchases.

If we make changes to or cancel an order, we may attempt to notify you via the email or phone number provided at checkout.

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## SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control.

You acknowledge that such tools are provided “as is” and “as available” without warranties.

Your use of optional tools is entirely at your own risk.

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## SECTION 8 – THIRD-PARTY LINKS

Some content or services may include materials from third parties.

We are not responsible for third-party websites or materials and are not liable for any damages related to purchases made through third-party sites.

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## SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send creative ideas, suggestions or other materials, you agree that we may use them without restriction.

We are under no obligation to:

1. Maintain comments in confidence
2. Pay compensation for comments
3. Respond to comments

You agree your comments will not violate any third-party rights or contain unlawful material.

You are solely responsible for the comments you submit.

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## SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

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## SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors relating to product descriptions, pricing, promotions, shipping charges or availability.

We reserve the right to correct errors and cancel orders if necessary.

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## SECTION 12 – PROHIBITED USES

You are prohibited from using the site:

* For unlawful purposes
* To violate intellectual property rights
* To harass or discriminate
* To upload malicious code
* To collect personal information unlawfully
* To interfere with website security

We reserve the right to terminate your use of the Service for violating prohibited uses.

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## SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure or error-free service.

All products and services are provided “as is” and “as available”.

To the fullest extent permitted by UK law, Kirsty’s Melts & More shall not be liable for any indirect, incidental or consequential damages arising from use of the Service or products.

Nothing in these Terms excludes liability where it would be unlawful to do so.

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## SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Kirsty’s Melts & More from any claim arising from your breach of these Terms or violation of any law or third-party rights.

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## SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

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## SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate your access if you fail to comply with these Terms.

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## SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Kirsty’s Melts & More regarding use of the Service.

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## SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of **England and Wales**.

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## SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time.

Your continued use of the website following changes constitutes acceptance of those changes.

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## SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

📧 kirstysmeltsandmore@yahoo.com